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Senior Credit Control Manager

Senior Credit Control Manager

Hap Seng Credit Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
9 hours ago
Job description

Job Responsibilities :

  • Strategic Oversight : Guide overall planning, supervision, and management of the HP unit, implementing collection and recovery plans to meet financial targets and forecasts.
  • Collection Management : Actively manage all stages of overdue accounts within the HP portfolio to achieve performance targets.
  • Asset Recovery : Manage repossession processes and be conversant with legal proceedings to ensure effective asset recovery.
  • Stakeholder Engagement : Collaborate with Sales and Marketing to improve collection and recovery performance including sourcing for potential buyers to expedite the disposal of repossessed assets within reasonable timelines.
  • Insurance Management : Administer adequate insurance coverage for repossessed goods to protect company assets.
  • Performance Analysis : Monitor and analyse performance against budgets and KPIs, making strategic adjustments to optimize outcomes.
  • Continuous Improvement : Foster initiatives to improve workflows, policies, and processes within the HP Credit Control unit, enhancing customer and employee satisfaction and operational efficiencies.
  • Staff Management : Lead, mentor, and develop staff within the HP unit, promoting a culture of high performance and continuous development.
  • Cross-functional collaboration : Work closely with other departments to ensure cohesive business operations and adherence to company standards.

Job Requirements :

  • Candidate must possess at least a degree in any discipline.
  • Candidate must possess at least 5 years of relevant exposure and working experience to the banking and / or non-financial industry.
  • Those with HP experience in collection & recovery will be given priority and are strongly encouraged to apply.
  • Possess leadership attributes or abilities to deal and manage well with subordinates.
  • Able to make decision strategically for medium and long-term planning.
  • Good communication and problem-solving skill.
  • Fast learning ability and pleasant working attitude.
  • Able to work independently with minimum supervision.
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