Partner KAM Team Leader (India / Pakistan market)

Overview

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

The role is to improve the performance and partner experience across the entire partner lifetime journey from acquisition, onboarding, retention to nurturing.

Your EDGE assignment / You will

• Responsible for developing a solid and trusting relationship with IB and affiliate partners in the assigned region.
• Responsible for complying with partner tier policy whilst maintaining the partner acquisition performance.
• Single point of contact for all VIP / High net worth partner business.
• Handle complaints from partners in accordance with established internal policies and deliver compliant responses to partners when requested.
• Responsible for professional, sound, healthy communication, and relationship with partners.
• Responsible for improving partner business in terms of trading volume, net fee revenue and active number of customers under partner in the market.
• Responsible for proper partner business planning on a quarterly basis and execute the agreed strategy to grow the market.
• Work closely with trade marketing, IB product manager and local conversion / retention team to drive partner business growth.
• Adhere to Axi's Code of Conduct, Compliance and Risk, and Axi's policies and procedures with excellent partner experience.
• Conduct Training / QA for new joining KAM and team members, effective handling of escalations when necessary.

Team Leadership

Are you the one?

Axi's bag of delights

Axi's interview journey

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

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Education

Degree

How many years of sales experience do you have in the financial trading industry (Forex, CFDs, or Spread Betting)?

How many years of experience do you have working directly with Introducing Brokers (IBs) or affiliate partners?

What is your current / last drawn salary per annum (in MYR)?

What is your expected monthly salary per annum (in MYR)?

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