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Specialist, Enterprise Productivity (Enterprise Applications)

Specialist, Enterprise Productivity (Enterprise Applications)

U Mobile Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

Specialist, Enterprise Productivity (Enterprise Applications)

Closing Date : 08 / 01 / 2026

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

  • Top Reasons To Join Us!
  • Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail / Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Job Responsibilities

Business & Solution Support

Collaborate with Product Owners / Managers to understand business requirements and translate them into technical and functional specifications.

  • Support in designing and implementing business solutions under the guidance of senior team members.
  • Participate in requirement analysis, impact assessments, and functional testing activities.
  • Technical & System Analysis

    Perform system analysis to identify process gaps, root causes, and improvement opportunities.

  • Support system configuration, integration, and testing efforts across different modules.
  • Maintain and update technical documentation for assigned systems or CRs.
  • Solution Development & Automation (Hands-On)

    Develop and deploy automation workflows using Power Automate (Cloud & Desktop) to streamline operational and business processes.

  • Design and build applications using PowerApps, integrating data sources such as SharePoint, Excel, and Dataverse.
  • Configure and maintain JIRA automation rules, workflows, dashboards, and forms to improve team productivity and tracking accuracy.
  • Support integration between systems through APIs or connectors within the Microsoft Power Platform environment.
  • Conduct unit testing, troubleshoot issues, and ensure technical deliverables meet quality standards.
  • Data & Reporting

    Build and maintain reports and dashboards using Power BI to support data-driven decision-making.

  • Assist in data preparation, transformation, and visualization activities to provide business insights.
  • Vendor & Stakeholder Coordination

    Coordinate with vendors on CR / project progress, testing, and deployment schedules.

  • Track and report delivery status to stakeholders, highlighting risks and dependencies.
  • Support in evaluating vendor solutions and verifying compliance with business and technical requirements.
  • Project & Budget Administration

    Support in annual operating plan (AOP) tracking, CR budgeting, and project pipeline reporting.

  • Support project documentation, scheduling, and governance processes.
  • Continuous Learning & Improvement

    Develop working knowledge in core business systems such as CRM, Billing, and Digital Platforms.

  • Stay updated on emerging technologies, especially in Microsoft Power Platform and automation tools, to propose improvement ideas.
  • Contribute to process improvement initiatives and share best practices within the team.
  • About You

  • Bachelor’s Degree in Computer Science, Information Technology, Telecommunications, or related discipline.
  • CGPA above 3.0
  • 3–5 years of relevant experience in IT solutioning, automation, or systems development, preferably within the telecommunications or digital solutions domain.
  • Preferred Skills & Experience

    Power Platform Development

    Hands-on experience with Power Automate (Cloud / Desktop), PowerApps, and basic Power BI reporting.

  • Ability to design, test, and deploy automation workflows and low-code applications.
  • JIRA Administration

    Experience in configuring workflows, automation rules, dashboards, and custom issue types in JIRA.

  • Familiarity with JIRA integration and reporting.
  • System & Application Knowledge

    Exposure to CRM, billing, or eCommerce systems and understanding of system integration concepts.

    Programming & Scripting

    Medium proficiency in scripting or programming (e.g., Python, JavaScript, or SQL).

    Data & BI

    Familiar with data visualization and transformation using Power BI or similar tools.

    Vendor & Project Support

    Experience supporting vendor deliverables, project tracking, and documentation.

    #LI-EE1

    What’s Next ?

    Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

    #J-18808-Ljbffr

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    Application Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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