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Shop Assistant

Shop Assistant

MAXION HOLDINGS SDN. BHD.Kota Kuala Muda, Kedah, Malaysia
14 hours ago
Job description

JOB DESCRIPTIONS :

Provide Service to Customers

  • Provide professional and courteous service to all customers.
  • Handle customer feedback, in the most appropriate manner, within operational guidelines.
  • Greet and interact with all customers to determine their individual needs when they enter the store.
  • Answers incoming calls as per operations standard.
  • Inspecting items and assessing the value of items brought in by customers.

2. Perform Pawn and Trade-in Transactions

  • Effectively communicates to customers on policy of the pawn and trade-in transactions.
  • Perform pawn renewal and trade-in transactions.
  • Handle all cash, bank transactions, voucher, and negotiable items in accordance with established policies, procedures, and practices.
  • Proactively utilize customer service skills to achieve or exceed KPIs.

    • 3. Stock Inventory

  • Housekeeping of the store.
  • Assist in maintaining outstanding store appearance.
  • Labelling items, arranging merchandise displays, and ensuring that items are stored securely.

    • 4. Administration / Other assignment

  • Assist in stock handling, stock-take and documentation.
  • Assist in cleanliness and upkeep of the pawnshop.
  • Assist with simple ordering for the store – stationery and pantry supplies.
  • Any other tasks as assigned.

    • JOB REQUIREMENTS :

  • At least SPM qualification.
  • Given the nature of luxury retail, presenting a neat and professional appearance is important.
  • No experiences are required, training will be provided.
  • Must be able to work at weekends (Saturday & Sunday), off rest days at weekdays.
  • Able to work at Sungai Petani (Kampung Baru / Taman Ria).
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    Assistant • Kota Kuala Muda, Kedah, Malaysia