Virtual Account Management

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Virtual Account Management

Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

• Have the ability to sell on the phone as second nature.
• Manage and grow the revenue of each account.
• Provide operational support when needed.
• Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
• Meet and / or exceed the expected daily productivity in terms of the number of calls and sales.
• Maintain accuracy in documentation, partner approval, and systems processing.
• Handle objections, persuade, instill urgency, and act in a fast‑paced environment.
• Problem‑solve consistently, ensuring solutions align with company offerings.

Qualifications

Seniority level

Entry level

Employment type

Full-time

Job function

Software Development and IT Services and IT Consulting

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