Direct Import Order Management Analyst

Direct Import Order Management Analyst

Mattel, Inc. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4 weeks ago Be among the first 25 applicants

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity : As a DI (Direct Import) Order Fulfilment Analyst, you will play a pivotal role in ensuring accurate, timely, and efficient processing of direct import orders. You’ll support global order fulfilment, with a focus on Amazon EMEA accounts, collaborating with internal and external stakeholders to execute seamless end‑to‑end operations. This role is central to coordinating stock availability, compliance documentation, order tracking, data reporting as well as co‑creating process due to new set‑up — contributing directly to customer satisfaction and the successful execution of our global supply chain.

What Your Impact Will Be :

• Order Management

Process DI orders from intake through confirmation and release with high accuracy.

Proactively address order changes due to supply constraints or customer requests.

Identify opportunities to streamline DI order fulfilment processes and contribute to continuous improvement initiatives.

Work closely with Logistics, Supply Planning, Sales, Finance, and local fulfilment teams.

Qualifications

Work Arrangements

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work :

Our Approach to Flexible Work : We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in‑person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher‑Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our products are sold in collaboration with the world’s leading retail and e‑commerce companies. Mattel’s award‑winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

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