Data Center Engineering Operations Engineer, DCEO

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running across AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to our innovations. We work on challenging problems with thousands of variables influencing the supply chain, and we are looking for talented people who want to help.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with teams across AWS to deliver high standards for safety and security while providing capacity at the lowest possible cost. You will work in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the business and customers 24 / 7. We are committed to maintaining the physical infrastructure of AWS, ensuring operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

Role : Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management. You will focus on engineering operations, risk management and mitigation, planning, corrective and preventive maintenance for critical infrastructure, and vendor management within the AWS Data Center environment. You will oversee day-to-day operational excellence, maintenance of critical infrastructure, on-site supervision of vendors, incident response, and development of facility subject matter expertise.

Key responsibilities

• Act as the site point of contact for internal and external stakeholders.
• Meet daily hours of operations, on-call requirements, and response during rotations.
• Manage minor and support major planned and unplanned site works for critical infrastructure, understanding risks, mitigation, and approvals within relevant SLAs.
• Oversee on-site management of contractors, sub-contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation.
• Assist in establishing performance benchmarks, conduct analysis, and prepare reports on data center facility infrastructure operations and maintenance.
• Generate change management requests and incident management tickets for DCEO activities.
• Collaborate with DCO managers (IT), Networking, Logistics, Safety, Security, and other partners to coordinate projects, manage capacity, and optimize safety, performance, reliability, sustainability, and efficiency.
• Establish documentation relevant to technical support of business and facility operations.
• Support and implement projects to increase facility capacity, efficiency, sustainability, and reliability.
• Support operating partners in resolving infrastructure engineering issues.

A day in the life

Qualifications

Basic Qualifications

Preferred Qualifications

Our inclusive culture empowers Amazonians to deliver the best results for customers. If you have a disability and need accommodations during the application or hiring process, please visit amazon.jobs accommodations for more information.

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