Virtual Assistant - Remote

Overview

The Flex is a fast-growing London-based start-up on a mission to redefine short-stay accommodation globally. We are hiring a highly organized, proactive Virtual Assistant to support the day-to-day operations of our flexible accommodation business in Kuala Lumpur, Malaysia. The role focuses on ensuring smooth communication across teams, managing administrative workflows, and providing outstanding support to our clients and partners. Responsibilities

Support the day-to-day operations of the flexible accommodation business Ensure smooth communication across teams Manage administrative workflows and provide outstanding support to clients and partners Qualifications & Skills

Excellent written and verbal communication skills in English Strong organizational skills and attention to detail Ability to multitask, prioritize, and meet deadlines efficiently Proficiency with productivity tools such as Microsoft Office, Google Workspace, and project management platforms (Trello, Asana, Slack) Familiarity with CRM systems (e.g., HubSpot, Zoho, or Salesforce) is an advantage Tech-savvy with the ability to learn new tools quickly Key Attributes

Proactive, self-motivated, and resourceful Customer-focused with strong problem-solving abilities Reliable, professional, and discreet with sensitive information Adaptable to a fast-paced, constantly evolving environment A team player who thrives in a remote-first, collaborative culture Requirements

Fluency in written and spoken English A reliable laptop, mobile phone, and internet connection Availability to work weekends on a rotating schedule Flexibility to work beyond regular hours when required A genuine desire to build a long-term career with The Flex What We Offer

Competitive pay and performance-based incentives Remote work flexibility Clear opportunities for career growth and promotion within a scaling international company A supportive, transparent, and collaborative work culture Working Hours

Standard schedule : 8 : 00 AM – 5 : 00 PM (UK time), Monday to Saturday 1 day off (Sunday) per week Upon promotion to Senior Distribution Assistant, schedule adjusts to 5 working days per week with 2 days off Seniority level

Entry level Employment type

Full-time Job function

Administrative We’re unlocking community knowledge and insights; referrals increase your chances of interviewing at The Flex.

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