Executive Lounge - Assistant Manager / Manager

Overview

Executive Lounge - Assistant Manager / Manager role at Le Méridien Hotels & Resorts.

Location : Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470.

Job Summary

Club Lounge Assistant Manager / Manager is responsible for recognition and engagement of Elite members through delivery of the highest quality member stay experience. He / she manages and coordinates all aspects of Elite members’ journey : from pre-arrival and arrival experience to post-stay feedback mechanisms. He / she directs, implements and evaluates quality of products and services provided to Club paying and Elite members.

Qualifications

Education And Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Core Work Activities

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

Ensuring Exceptional Customer Service

Equal Employment Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

#J-18808-Ljbffr