Cafe Crew Job Description
1. FRONT-OF-HOUSE DUTIES
a. Greeting Customers
- Greet all customers warmly and politely upon arrival.
- Assist customers in finding seats if necessary.
- Respond to customer inquiries regarding the menu, promotions, or operating hours.
b. Taking Orders
Take accurate and clear food and drink orders using POS system or manual method.Offer menu suggestions when appropriate.Repeat orders for confirmation.Forward orders promptly to the kitchen or beverage station.c. Serving Orders
Ensure food and beverages are presented neatly and hygienically.Serve customers with a smile and courteous gestures (e.g., "Enjoy your meal").Provide necessary items such as cutlery, napkins, sauces, and plain water.d. Handling Payments
Manage cash and digital transactions with honesty and accuracy.Return the correct change and receipt.Respond to customer inquiries professionally and politely.2. BACK-OF-HOUSE DUTIES (KITCHEN)
a. Preparation & Setup
Assist in preparing ingredients (e.g., cutting vegetables, marinating meat).Cook or prepare food according to standard recipes and kitchen SOP.Ensure cleanliness and food safety at all times.b. Kitchen Operations
Handle all kitchen equipment safely and maintain them in working condition.Store raw materials properly and hygienically.Comply with all kitchen safety and hygiene regulations.c. Cleaning & Maintenance
Clean workstations, utensils, and cooking equipment after every use.Dispose of food waste according to waste management guidelines.3. CAFE CLEANLINESS & MAINTENANCE
a. Inside the Cafe
Sweep and mop floors regularly.Arrange tables and chairs neatly.Keep customer restrooms clean and stocked (if applicable).b. Outside the Cafe
Clean the entrance area, outdoor seating (if any), and waste bins.Ensure signboards, lights, and entrance doors are clean and in good condition.4. ADDITIONAL RESPONSIBILITIES
Follow assigned work schedules and instructions from supervisors.Assist fellow team members when needed (teamwork is essential).Maintain proper grooming and hygiene during working hours.Attend training sessions provided by the management.Provide feedback or suggestions to the management for improvement.Job Types : Full-time, Part-time, Contract
Contract length : 12 months
Pay : RM1, RM2,000.00 per month
Benefits :
Dental insuranceFree parkingHealth insuranceMaternity leaveMeal providedOpportunities for promotionLanguage :
English (Preferred)Bahasa (Preferred)Location :
Kajang (Preferred)Work Location : In person