Analyst, Transaction Banking

Analyst, Transaction Banking page is loaded## Analyst, Transaction Bankinglocations : MUFGM, Kuala Lumpur Branchtime type : Full timeposted on : Posted 16 Days Agojob requisition id : -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.We are looking for a proactive and detail-oriented Analyst to join our Transaction Banking team. This client-facing role is pivotal in supporting our e-channels, cash, and trade product services. You will serve as the first point of contact for clients, ensuring seamless operations and delivering exceptional service.

• Key Responsibilities :
• Address client inquiries related to e-channels, cash, and trade products.
• Assist with account management and online transaction processing.
• Provide training and guidance on e-banking functionalities.
• Troubleshoot and resolve issues such as login, payment, and account-related concerns.
• Liaise with internal teams to resolve technical matters.
• Maintain accurate records of client interactions and resolutions.
• Support client service managers with presentation materials and internal reporting.
• Stay informed on industry developments, security protocols, and regulatory changes.
• Strategic & Financial Impact :
• Contribute to embedding MUFG in clients’ transaction flows.
• Collaborate with sales teams to support financial targets through effective client servicing.
• Client & Control Focus :
• Deliver high-quality service to both internal and external stakeholders.
• Act as first-level support for daily client queries.
• Ensure timely and accurate transaction processing in coordination with other departments.
• Build product knowledge to enhance client support.
• Uphold compliance with regulatory standards and internal policies.
• Qualifications & Skills :
• Bachelor’s degree; fresh graduates are encouraged to apply.
• Proficient in Microsoft Office and basic computer operations.
• Strong interpersonal and communication skills.
• Detail-oriented with the ability to thrive in a fast-paced environment.Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.locations : MUFGM, Kuala Lumpur Branchtime type : Full timeposted on : Posted 30+ Days Agolocations : MUFGM, Kuala Lumpur Branchtime type : Full timeposted on : Posted 3 Days Ago

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