A leading technology firm in Petaling Jaya is seeking an Operations Manager for Customer Service. The ideal candidate will have 6-7 years of BPO experience and 3 years in team management. Responsibilities include managing escalations, supporting deal prioritization, and leading cadence meetings. A Bachelor's degree and strong communication skills are essential. Competitive compensation and a dynamic work environment offered.
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Lead • Petaling Jaya, Selangor, Malaysia