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Senior Manager / Manager, HR & Administration – Administration

Senior Manager / Manager, HR & Administration – Administration

Industrial and Commercial Bank of ChinaKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Manager at Industrial and Commercial Bank of China (Malaysia) Berhad

Job Responsibilities

  • Oversee the full spectrum of general administrative and office safety management functions.
  • Manage the procurement, registration, and maintenance of fixed assets.
  • Supervise property tenancy, facility management, and maintenance activities to ensure smooth operations and compliance with relevant standards.
  • Oversee office safety and security management, including supervision of related vendors and service providers.
  • Manage incoming emails received through the Bank’s general mailbox and ensure timely redirection to the respective departments.
  • Supervise file and record management in compliance with internal policies and regulatory requirements.
  • Handle customer complaints, including preparation and submission of related reports.
  • Oversee corporate gift management and support public affairs functions, including branding, advertising coordination, and communication with local media.
  • Maintain effective external liaison with local chambers of commerce, police departments, media, and other public institutions, supporting administrative and public affairs activities.

Job Requirements

  • Bachelor’s Degree in any discipline.
  • Minimum 6–8 years of experience in administration or facilities management, preferably in the banking or financial services sector.
  • Familiarity with building, property, and security management is an advantage.
  • Strong sense of responsibility with good organizational, planning, and problem-solving skills.
  • Good interpersonal and communication skills, able to liaise effectively at all levels.
  • Excellent command of both spoken and written English and Mandarin.
  • Proficient in Microsoft Office applications.
  • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Administrative

    Industries

    Banking

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