Tech Delivery Manager, Cards

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About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB‑wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enable business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

• Bachelor's Degree in Computer Science, Engineering or similar domain. Related professional / technical qualification will be advantageous although not mandatory.
• More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national / regional company with annual budgetary responsibility.
• More than 5 years’ leadership experience in managing IT Cards delivery teams.
• Strong technical / platform knowledge on Cards domain (e.g. Cardlink, VisionPlus, mainframe (CICS / Cobol), 3D Secure application (e.g. 2C2P, Arcot), Cards API, Loyalty & rewards (e.g. One Empower app)).
• Hands‑on experience in leading Cards Migration delivery (e.g. Cardlink, VisionPlus, Loyalty & Rewards app).
• Experience in managing an application development team in implementing large‑scale cards projects for banking or financial services.
• Strong customer service focus with the ability to communicate with highly technical management teams.
• Proven track record of running a cross‑functional horizontal team, supporting multiple delivery teams.
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders.
• Good problem‑solving, analytical, synthesis, system thinking and solutioning skills.
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.

Job Requirements

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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