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ICG KYC Post Execution Quality Reviewer (C11) - KL, Malaysia

CitiKuala Lumpur Selangor Malaysia

13 days ago

Job description

Job Purpose :

The Post Execution Quality Reviewer (PEQR) will be part of the ICG KYC Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services client population. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management / stakeholders involved in the KYC Record process. The objective is to improve the quality of the KYC Records

Job Background / context :

The Information Services Group (ISG) is responsible for providing KYC operational services to our clients across the Institutional Client Group (ICG), through implementing state of the art technologies which promote the collection, research, storage, and processing of KYC data. The unit is responsible globally to ensure the ICG Business remains compliant to or exceeding the standards mandated by AML / KYC Compliance organization and regulators.

The ICG KYC Post-Execution Quality Review team within the ICG KYC Utility is responsible for performing Post-execution quality reviews on KYC profiles as per guidelines

Key Responsibilities :

Conduct end to end post approval reviews of KYC Records ( All client types)
Report deficiencies on a timely basis.
Act as primary point of contact for assigned region
Engage with Stakeholders / Senior management and ensure timely PEQR feedback loop
Conduct root cause analysis by identifying & analyzing areas of common defect / issues / themes
Assist or Lead continuous improvement plan and track implementation and success of initiatives
Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
Manage remediation projects / initiatives and report on progress as required
Assist / Lead departmental projects / initiatives as requested

Development Value :

The successful candidate will have an excellent opportunity to develop a broad knowledge of KYC and operational concepts, and needs within a major global financial organisation, building on their current Quality / AML-KYC experience.

Knowledge / Experience :

A proven track record with at least 5-7 years of relevant KYC / AML experience ( Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)

Compliance, Audit and Regulatory experience desirable

Strong Operations experience desirable

Global experience would be beneficial

Skills :

Exhibit good written and verbal communication skills.

Possess the ability to work with various Stakeholders and build and maintain effective working relationships

Ability to manage team level processes and deliver presentations

Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint

Strong analytical and time management skills, excellent attention to detail

Competencies :

Ability to multi-task and work independently

Ability to work to tight deadlines as part of a team.

Exhibit good attention to detail while focused on delivery.

Ability to work on several initiatives concurrently and cope with changes in priorities.

Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

Job Family Group :

Operations - Services

Job Family : Business KYC

Time Type : Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

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Kyc Quality Reviewer • Kuala Lumpur Selangor Malaysia