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Commercial Training Manager

Commercial Training Manager

EP Plus GroupKuala Lumpur, Malaysia
9 hours ago
Job description

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Our business brings together international agency partnerships and home-grown brands, spanning Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition.

The Commercial (Sales & Marketing) Trainer will play a pivotal role in developing, grooming, and retaining key commercial talents across the organization. This role is more than delivering product knowledge — it is about inspiring growth, strengthening sales capabilities, and elevating both ethical and consumer marketing skills. By fostering commercial excellence, this role ensures our teams are future-ready and equipped to drive sustainable, long-term growth.

Key Accountabilities

Step beyond training : be the force that inspires growth, sharpens our teams, and drives ethical & consumer marketing to new heights.

Design and deliver engaging training programmes

for sales & marketing teams across Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition.

Support product launches

and commercial initiatives with tailored training.

Collaborate

with internal teams and principal partners to align on best practices.

Identify capability gaps

and implement development programs to build stronger consumer marketing and customer engagement skills.

Partner with Leader-Managers

to support grooming future leaders to be ready now or ready in the future.

Success in this Role Looks Like…

Sales & marketing teams feel more confident, capable, and engaged after your training.

A culture of continuous learning and growth is embedded across commercial teams.

Teams demonstrate stronger consumer marketing capabilities — translating strategies into effective customer engagement and execution excellence.

New product launches are supported with smooth onboarding and impactful training, driving faster adoption.

You are recognized as a trusted coach and mentor who helps people unlock their potential.

Key talents are identified, groomed, and retained, strengthening our future leadership pipeline.

Capability gaps are proactively addressed, with measurable improvements in sales performance and brand impact.

(KEY CHALLENGES)

Balancing training across Pharmaceuticals, Medical Aesthetics, Fertility Sciences, and Medical Nutrition, each with different customer expectations, regulations, and selling approaches.

Knowledge, Skills & Experience Knowledge

Sales & Marketing

fundamentals, ideally in pharmaceuticals, healthcare, nutrition or FMCG.

Basic

understanding of consumer marketing principles

(customer insights, brand positioning, consumer behavior).

Awareness of the healthcare environment, including ethical promotion and compliance, is

preferred .

Skills

Strong coaching, facilitation, and presentation skills.

Ability to identify gaps, inspire growth, and nurture talent.

Excellent communication and interpersonal skills

to engage diverse teams.

Adaptability and creativity

in problem-solving through collaboration.

Comfort with digital tools and e-learning platforms.

Experience

2–5 years

of relevant experience in sales, marketing, or training (healthcare or consumer industry preferred).

Exposure to customer-facing roles such as sales rep, product specialist, or marketing executive.

Experience in leading cross functional projects.

Hands-on involvement in consumer engagement or brand-building activities is an advantage.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Training

Industries

Pharmaceutical Manufacturing

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Manager Commercial • Kuala Lumpur, Malaysia