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Technical Support O365
SnaphuntGreater Kuala Lumpur, Malaysia30+ days ago
Job descriptionLead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem resolution. Ensure adherence to SLAs and quality standards. Drive continuous improvement initiatives. Expertise in O365, Exchange Online, Active Directory, Compliance, MFA, DLP, Encryption. Hands-on with Azure AD Authentication, Azure AD Sync, Azure Active Directory, and Microsoft Endpoint Manager. 5+ years technical experience Understanding 365 core services : Teams, Onedrive, Sharepoint Ability to troubleshoot 365 environments, Sharepoint, SCCM and Intune Hands-on experience in implementing and managing Cloud products Understanding of 365 Attribute Management, including User Objects, 365 Groups, Exchange Shared Mailboxes and License Management Understanding of Active Directory, Exchange server deployments and 365 functionalities. Troubleshooting experience with Mail Flow Proficiency is must in English and Mandarin
The Offer
- Work alongside & learn from best in class talent
- Join a well known brand within IT Services
- Excellent career development opportunities
The Job
Responsibilities :
The Profile
Required Skills :
Experience :
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The Employer
Our client is a new breed of tech company Solution-focused. Tech-powered. Intelligence-fueled. Our client Design, Build, and Run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true our promise
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Technical Support • Greater Kuala Lumpur, Malaysia