Talent.com
No longer accepting applications
Business Operations Manager - Professional Services Industry

Business Operations Manager - Professional Services Industry

BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description
  • Oversee daily business support and administrative functions to ensure smooth and efficient operations aligned with quality standards, customer service expectations, and service level agreements.
  • Lead and manage a team responsible for backend operations, including administrative, coordination, and HR support activities to maintain effective workforce management and organizational compliance.
  • Ensure accurate and timely record-keeping while promoting team development, knowledge sharing, and collaboration with internal and external stakeholders.
  • Establish and nurture strong relationships with Australian stakeholders by providing clear, consistent communication and timely updates.
  • Cultivate a supportive and people-centric team culture that balances operational rigor with empathy and encouragement.

    • The Successful Applicant

    A successful Business Operations Manager should have :

    • A degree in Business Administration, Human Resources, or a related field.
    • Proven leadership and strong communication skills with the ability to guide and motivate teams effectively.
    • Minimum 3-5 years of experience managing large teams (20+ members) in HR backend operations or administrative business support, preferably within BPO, shared services, or professional services environments.
    • Strong stakeholder management experience, particularly in dealing with regional stakeholders.
    • Ability to balance operational rigor with empathy and human-centric leadership.
    • Proficient in reporting and data analysis to monitor team productivity and service levels.

      • What's on Offer

    • Opportunities for professional growth within MNC company
    • Inclusive and supportive company culture
    • Comprehensive benefits package
    • Permanent position with stability and long-term career prospects.

      • If you are ready to make an impact as a Business Operations Manager in the professional services industry, apply now to join a highly regarded organization!

      ContactMarissa NaoQuote job refJN- Phone number #J-18808-Ljbffr

    Create a job alert for this search

    Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia