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customer service

customer service

RecruitFirstKuala Lumpur, MY
20 days ago
Job description

Overview

Who you'll be working for

Manufacturing Company - Semiconductor

What requirements you'll need to be eligible

  • Minimum 3 years of relevant experience.
  • Bachelor's Degree in relevant fields.

What you'll be doing on the job

  • Timeliness of customer complaints
  • In charge of clients’ regularly on-site check, quarterly & annual audits
  • Cooperate with the customer to guide the relevant electronicization / systemization work to simplify the process
  • Participate in the analysis, promote the handling of relevant units, and improve the quality of customer complaints
  • Client and factory weekly report returns
  • Familiar with the 16949 system, proficient in writing 8D reports
  • Have the ability to solve problems, using the seven methods of QC
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    Customer Service • Kuala Lumpur, MY