Clerk
Adams County Regional Medical CenterGeorge Town, Penang, Malaysia5 days ago
Job descriptionCustomer Service – manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback; meets commitments. Interpersonal Skills – solves conflict, maintains confidentiality, listens without interrupting, keeps emotions under control, remains open to ideas, tries new things. Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and clarifies; responds well to questions. Written Communication – writes clearly and informatively.
Clerk
Adams County Regional Medical Center – Georgetown, Part Time – Rehabilitation – Entry Level
Summary
Performs clerical duties such as registration and scheduling of rehabilitation patients, requisitions and stocking supplies, and assists patients and visitors in the fitness center as needed.
Essential Duties and Responsibilities
- Schedules all rehab patients
- Obtains signatures on various forms
- Collects co‑payments
- Requisitions and stocks supplies
- Performs typing, filing and copying activities
- Cleans office machines
- Obtains patient information (age, insurance coverage, etc.)
- Obtains signed statement to protect the hospital’s interest
- Uses ICD‑10 codes for all rehab outpatient diagnoses
- Calls physician offices for order or diagnosis verification
- Explains hospital regulations (rehab hours, payment of accounts, schedules of charges)
- Provides general information about patient services and community fitness
- Reviews patient rights and responsibilities
- Verifies advance directives
- Reviews how to report patient complaints, concerns, and compliments
- Creates monthly statistical reports for rehab and fitness center
- Collects payment for fitness center members’ monthly payments
Competencies
Job Details
Job Type : Part Time
Job Category : Rehabilitation
Location : Georgetown
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Clerk • George Town, Penang, Malaysia