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Relationship Manager

Relationship Manager

AFFIN GroupKlang City, Selangor, Malaysia
30+ days ago
Job description

Overview

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Responsible for the distribution of BANCA (Life & General) products for Enterprise Banking. Fulfilment and achievement of assigned BANCA target by the Division.

Accountabilities

  • Active distribution of suitable BANCA products to customers of Enterprise Banking
  • Customize insurance programs to suit individual clients
  • Consistently seek out new customers and develop customer base through networking
  • Increase share of wallets for Enterprise Banking BANCA Business
  • Provide BANCA advisory or support to Business Centre, Commercial Sales and to perform joint sales, where necessary
  • Ensure completeness of documents being submitted and customer due diligence being complied
  • Perform transactional servicing or support and manage customers’ expectation
  • Participate in business planning, campaigns and tactical plans to increase sales performance
  • Observe and adhere to Compliance Policies with strong awareness of BANCA operational risks
  • Comply with the Professional Certification requirements, prior to promoting any BANCA products
  • Building and maintaining strong, long-lasting customer relationships
  • Persuade prospective clients to engage in a phone conversation and / or meeting to discuss insurance products
  • Developing in-depth knowledge of company products.

Job Requirements

  • Degree in Marketing, Finance, Business Administration or any other related disciplines.
  • Experience in Sales, Marketing & Event or Business administration would be an added advantage.
  • Sound knowledge of Bancassurance.
  • Strong initiative and positive attitude with good writing, communications, interpersonal skills and influencing skills.
  • Possesses good business acumen.
  • A proactive individual with good initiative, resourceful and creative.
  • Passion for customer service innovation and continuous improvement.
  • Excellent interpersonal and communication skills.
  • Sound analytical, problem solving with good report writing skills.
  • Proficient in MS Office Applications.
  • Able to work independently under pressure with tight deadline.

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    Relationship Manager • Klang City, Selangor, Malaysia