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IT TEST MANAGER
IT TEST MANAGERGokardz • Kuala Lumpur, Kuala Lumpur, Malaysia
IT TEST MANAGER

IT TEST MANAGER

Gokardz • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

The IT Test Manager will oversee and coordinate continuous testing efforts that support ongoing system enhancements, mini projects, and version upgrades for investment upstream systems and other key applications requiring investment upstream systems involvement.

This role is essential to ensure that enhancements and system changes are properly validated, business continuity is maintained, and the applications remain reliable, functional, and aligned with evolving business needs.

Essential Duties and Responsibilities

The Consultant’s essential duties and responsibilities shall include, but are not limited to, the following :

1. Lead in Testing Strategy and Planning

  • Plan, manage, administer, supervise, coordinate, and monitor testing activities

related to the upstream investment systems and other relevant testing activities

requiring upstream system involvement, ensuring all system functionalities work

as expected.

  • Develop test strategies and activities; write, design, and execute test plans,
  • including the creation of test plan, test cases, scenarios, and detailed test scripts

    for various testing types (e.g., functional testing, regression testing, performance

    and stress testing, scalability testing, system integration testing, and user

    acceptance testing).

  • Define all testing activities in collaboration with the Customer’s vendor, project
  • manager, investment shared services team, system administration team, key

    internal users, and business user managers.

  • Recommend and control the testing scope, ensuring test scripts are well-defined,
  • executable, and completed within the project timeframe.

  • Coordinate and prepare (where required) test data, whilst ensure test scripts and
  • test data are prepared and uploaded into the test tracker platform (automation

    tools).

    2. Lead in Testing Execution

  • Manage, coordinate, and supervise upstream investment systems and other
  • relevant testing activities requiring upstream system involvement to meet the

    testing requirements criteria from business user across all planned testing types.

  • Ensure that testing execution confirms application functionality aligns with
  • business requirements and specifications.

  • Track, report, monitor and follow up defects and bugs; compile and maintain
  • testing artifacts, results and statistics.

  • Oversee the overall progress of testing activities, ensuring they are executed
  • within the agreed timeline, scope, and budget.

    3. Collaboration and Stakeholder Management

  • Work closely with the Customer’s business user manager, vendors, and project
  • key stakeholders to :

    o Understand project scope and business requirements to develop relevant

    test cases.

    o Review and validate test scenarios.

    o Confirm readiness of testing environments.

    o Investigate and resolve testing issues.

    o Escalate issues promptly during the testing phase.

    o Apply testing policies in alignment with the defined testing framework.

    o Ensure project timelines and quality standards are met

  • Conduct and / or where applicable to facilitate a walkthrough session to discuss
  • on testing scope, testing progress and provide feedback to relevant teams.

    4. Reporting and Documentation

  • Prepare and maintain documentation, including but not limited to :
  • o Compilation of variance and defect reports.

    o Detailed and summary reports on test statistics and results.

    o Test scope, test scripts and sign-off documentation for all testing types

    based on relevant template

    o Updated “To-Be” process documentation for screens and processes

    tested.

  • Coordinate the compilation and review of test variance reports and monitor the
  • progress of fixes.

    5. Issues Resolution and Progress Monitoring

  • Track and follow up on issues, variances, and bugs raised during testing to ensure
  • timely resolution.

  • Collaborate with the Customer’s business analysts, testers, and developers to
  • investigate and resolve testing-related issues.

  • Monitor the status of fixes and updates and communicate progress to
  • stakeholders.

    6. Testing Quality Management

  • Ensure that all testing activities and deliverables meet the Customer’s
  • departmental and project timelines.

  • Uphold and ensure compliance with overall quality assurance standards.
  • Qualifications

    1. Education & Experience

  • Bachelor's degree in computer science or related field.
  • Minimum 7 years of experience in :
  • Developing test strategies, test plans, and test cases.
  • Preparing and loading test data and creating comprehensive test scenarios.
  • Minimum 3 years of experience in designing and implementing test processes to
  • ensure technical and business expectation for SIT and UAT are met.

  • Proven experience working with JIRA and manual testing approach
  • 2. Technical & Domain Knowledge

  • Solid understanding of testing methodologies, tools, and processes.
  • Knowledge and exposure to managing testing activities related to investment
  • systems is an added advantage.

  • Certification in testing (e.g., Certified Tester Foundation Level (CTFL)) is an added
  • advantage.

    3. Tools & Technical Skills

  • Proficient in using testing and defect tracking tools, including JIRA.
  • Familiarity with test data management and test automation tools (if applicable).
  • 4. Soft Skills & Attributes

  • Excellent oral and written communication skills.
  • Strong analytical thinking and problem-solving skills.
  • Ability to work effectively under high pressure and in a fast-paced environment.
  • Capable of managing conflicts between groups with competing priorities.
  • Highly adaptable, proactive, and committed to meeting tight deadlines.
  • 5. Documentation & Communication

  • Skilled in documenting test strategies, test cases, test reports, sign off
  • documentation and related deliverables.

  • Able to translate business and technical output expectation into practical test
  • scenarios.

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