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Retail Assistant

Retail Assistant

Engkodok Games Sdn BhdPetaling Jaya, Selangor, Malaysia
2 days ago
Job description

Requirements

  • Able to work 6 days a week (rotational shifts including weekends and public holidays)
  • Able to speak and understand both English and Bahasa Malaysia
  • Minimum SPM or equivalent qualification
  • Prior retail or customer service experience is an advantage (training provided)
  • Basic problem-solving skills and willingness to learn machine operations
  • Friendly, responsible, and team-oriented attitude
  • Interest in Japanese toys, anime, or pop culture is a bonus

Responsibilities

GBO (Gashapon Bandai Official) is the official concept store for Bandai’s Gashapon capsule toys in Malaysia, bringing authentic Japanese collectible toy experiences to fans of all ages. Our 1 Utama outlet offers an exciting environment for those passionate about toys, anime, and retail.

Retail Operations & Customer Service

  • Greet and assist customers with enthusiasm and professionalism
  • Provide product knowledge and explain gashapon series and machine usage
  • Operate POS system for sales and handle cash / card transactions accurately
  • Ensure the store is clean, well-organized, and fully stocked
  • Arrange and replenish merchandise displays as per visual guidelines
  • Machine Maintenance & Audit Duties

  • Perform daily checks and restocking of gashapon machines
  • Report and support minor troubleshooting of machine issues
  • Conduct regular audits of machine capsule inventory to ensure accuracy
  • Maintain machine cleanliness and functionality, reporting technical issues to support when needed
  • General Responsibilities

  • Assist with incoming stock deliveries and inventory updates
  • Support marketing promotions and in-store campaigns when required
  • Follow store policies, safety standards, and operational procedures
  • Benefits

  • Staff early access to exclusive product releases
  • Fun and dynamic work environment working with authentic Japanese brand
  • Opportunities for career growth in retail and brand operations
  • Additional Benefits

  • Training Provided
  • Skills

    Customer Service Inventory Management Sales

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    Retail Assistant • Petaling Jaya, Selangor, Malaysia