Technical Solution Architect

What's the role about? The Technical Consultant Architect is a technical expert who bridges the gap between sales and technical teams, playing a crucial role in winning new business. As a trusted expert, they decode customer needs, showcase cutting-edge product capabilities, and craft innovative, tailored solutions that captivate clients. Acting as a strategic advisor, they empower prospects and the sales team with expert technical insights while ensuring a smooth transition from sales to implementation. This role requires a combination of strong technical aptitude, excellent communication skills, and a passion for solving complex problems. Customer-Needs Assessment -Work closely with sales representatives to understand customer business requirements, pain points, and desired outcomes. -Conduct thorough discovery sessions to gather technical and business context. -Identify potential opportunities and challenges for product implementation. Solution Development and Demonstration -Craft compelling and tailored solutions based on customer needs. -Develop and deliver engaging presentations, demonstrations, and proof-of-concepts (POCs). -Configure and customize product environments to showcase specific features and benefits. -Articulate the value proposition and technical advantages of the company's offerings. Technical Expertise -Maintain deep knowledge of the company's products, services, and technologies. -Stay up-to-date with industry trends and the competitive landscape. -Provide technical guidance to sales teams and customers. -Address technical questions and concerns effectively. Collaboration and Support -Collaborate with sales, marketing, and product development teams. -Assist in the creation of proposals, RFPs (Request for Proposals), and SOWs (Statements of Work). -Provide feedback to product teams based on customer interactions. -Participate in trade shows, conferences, and other industry events. Process Improvement -Identify and implement improvements to the presales process. -Develop and maintain presales materials, such as demos, presentations, and case studies. -Track presales activities and report on key metrics. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-trinitium-sdn-bhd-job-technical-solution-architect]

What will I need to ace this role? Education -Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business Administration) or equivalent experience. -Master’s degree preferred for more senior roles. Experience -Mid-Level : 3–5 years of experience in a presales or related role with a proven track record of success. -Senior Level : 5+ years of experience in a presales leadership role, with expertise in a specific industry or technology. -Experience working with Cloud Providers, System Integrators, and Infrastructure Providers. Technical Skills -Strong understanding of Cloud Solutions, Cloud Infrastructure, On-Premises Infrastructure, and Managed Services Solutions. -Ability to architect Cloud Solutions and Cloud Infrastructure. -Proficient in troubleshooting technical issues and providing effective solutions. Communication and Soft Skills -Exceptional presentation and demonstration skills. -Strong verbal and written communication abilities. -Skilled at explaining complex technical concepts to both technical and non-technical audiences. -Excellent interpersonal and relationship-building skills. -Active listening and advanced problem-solving abilities. -Capable of working independently and as part of a team. -Highly organized and detail-oriented. -Adept at managing multiple priorities and meeting deadlines. -Customer-focused and results-driven.