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Service Crew (Ioi City Mall)

Service Crew (Ioi City Mall)

Berjaya Paris Baguette Sdn BhdPutrajaya, Selangor, Malaysia
15 days ago
Job description

Requirements

  • Excellent Customer Service
  • Good command of spoken English
  • At least Secondary School / O Level, Higher Secondary / STPM / 'A' Level / Pre-U
  • No experience / At least 1 year of experience working in customer service or relevant experience in F&B
  • Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment

Required Skills :

  • Attention to Details
  • Food Safety Knowledge
  • Time Management
  • Teamwork
  • Recipe Adherence

    • Responsibilities

  • Welcome customer in a warm and friendly manner.
  • To provide excellent customer satisfaction through exceeding expectations of guests.
  • Upsell promotional items.
  • To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
  • Perform day to day pre-opening and closing activities as per SOPs.
  • Ensure that food hygiene and safety standards are maintained and comply.
  • Work together with other team members to provide good quality service.
  • Assist in dishwashing duties as and when required.
  • Execute any other duties as assigned

    • Benefits

  • Employee meals & Beverage
  • Paid leaves, Medical & Insurance
  • Learning & Career Advancement
  • Employee Discount
  • High Volume Incentive (monthly)
  • Night Shift allowances and Overtime

    • Skills

    Customer Service Communication Skills Teamwork

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    Service Crew • Putrajaya, Selangor, Malaysia