Customer Support(Cantonese Speaker Only)

Customer support / Translation - MANDARIN / CANTONESE & ENGLISH

• Experience range

0 – 5 years (we can consider a mix of fresher’s / experienced translators / CS candidates)

• Open for SPM / Diploma holders
• Shifts

Permanent night shift, shift allowances provided

• Work location

Cyberjaya

• Language proficiency

Mandarin / Cantonese & Good English (B2 / C1) - Tests to be taken - Mandatory

• Working days

Monday to Friday

• regular Saturday & Sunday Off
• Working hours

9 PM to 6 AM / 10 PM to 7 AM

• Salary range
• Basic salary :
• RM 4000 – 5000
• Transportation allowance :
• RM 500
• per month (pro-rated) based on the number of working days travelled
• Night shift allowance :
• RM 25 per night
• 22 working days = RM 550
• Total all-inclusive salary :
• 5000 – 6000+
• Note : RM 1000 joining bonus for all the candidates. This will be effective immediately.
• MEDICAL Benefits

In / Out patient benefits shall be provided for self, spouse & children (if any)

Benefits of Tech Mahindra :

• In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
• Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).
• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent / converted employee only.
• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent / converted employee only.
• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
• Medical Leave as per Labor law - 14 days.
• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
• Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
• Paternity leaves – 7 days