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Supervisor - Customs Brokerage

Supervisor - Customs Brokerage

ExpeditorsPetaling Jaya, Selangor, my
30+ days ago
Job description

Job Description

  • Lead the team to ensure that service quality can be up to company standard for both internal and external customers.
  • Supervise subordinates to handle business inquiries from internal and external customers.
  • Develop operational goals and plans
  • Monitor and communicate operations against plan.
  • Seek new business opportunities while being well versed in the current business trend.
  • Ensure compliance with local and foreign regulations governing the shipment, receipt, and documentation of imported products
  • Ensure customs operating licenses of company’s facilities are in valid
  • Build up and maintain good relationship with local related authorities to gain their full support to the company
  • Manage and coordinating customs clearance activities in an efficient and cost-effective manner
  • Monitor and follow the compliance on policies, procedures and service standards for customs clearance operations
  • Be responsible for coaching, training, and developing subordinate staff througheffective delegation.
  • Assist in staff Appraisal, performance evaluation, staff promotion and salaryadjustment.

Qualifications

  • College degree or equivalent businessqualification
  • Good PC skills including MS Word and Excel.
  • Good English reading & speaking, understand cargo-related documents in English
  • At least 3 year experience in customs clearanceand management / leadership experiences
  • Experience in handling various import / exportcustoms formalities
  • Customer service skills and interpersonal skillsare required
  • Willing to work overtime, as required
  • Able to work well in team, under high pressureand tight deadline
  • Good problem solving skills
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