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Technical Administrator
Genting PlantationsKuala Lumpur, MY30+ days ago
Job descriptionBachelor’s Degree in Sciences or equivalent education Expert in multi-tasking, organizing and prioritising a must Detail oriented with ability to work independently Experience providing support / coordination to technical teams Previous experience in project management and knowledge and training in formal project management practices Proficient user in Microsoft Office Suite, Experience with SharePoint and / or MS Project is a plus Excellent interpersonal and organizational skills, teamwork, resourceful and possess strong analytical skills Experience in collaborative research and thriving in a fast-paced and dynamic work environment Good communication and writing in English
Responsibilities
- Support service desk for Customer Relationship Management (CRM) system in order to close IT ticket related to specific applications projects
- Conduct maintenance for the specific applications projects
- Gather post implementation feedbacks from the application users
- Provide 24 hours responses for any issue to the applications projects
- Translate post-implementation and feedback from users into reports and slides
- Periodically evaluate the sufficiency of devices
- Support on compilation and ad hoc tasks for on-going implementation of new projects
Requirements
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Administrator • Kuala Lumpur, MY