KYC Analyst

Responsibilities

Work closely with Sales & Customer facing teams to complete thorough CDD & KYC / KYB reviews to seamlessly onboard business customers Manage workload productively within agreed SLAs, adhere to approved policies and maintain best practices Verify KYC / KYB documents, ownership structures, payment flows, and UBO information Conduct clear and consistent periodic account reviews of existing client’s information for ongoing KYC purposes Ensure that KYC / KYB and CDD quality standards and controls are always observed, support a culture of continuous improvement Accurately record information in systems and raise any anomalies or errors Establish and maintain effective relationships within the team and relevant stakeholders Provide guidance to customer facing teams with regards to the onboarding policies Communicate with clients via phone, email or chat - where needed - to facilitate a positive customer onboarding experience Qualifications

Working knowledge of KYC & CDD regulations and processes Demonstrable analytical and problem-solving skills, excellent attention to detail Proactive, organized and highly efficient - able to work independently through periods of high volumes Ability to balance commercial drivers and risk management Excellent written and verbal communication skills High responsiveness, collaboration & team orientated ethics Positive, flexible, and keen to continue learning and improving Work from office minimum 5 days per week / in line with business requirements

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