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Salesforce admin(Japanese)
Salesforce admin(Japanese)PwC Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
Salesforce admin(Japanese)

Salesforce admin(Japanese)

PwC Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
4 hours ago
Job description

About the role :

PwC’s Acceleration Center Kuala Lumpur supports global and regional teams with high-quality delivery across business and technology consulting projects. We are looking for a Junior Associate / Associate with strong English and Japanese language skills to help deliver global projects. While not mandatory, basic familiarity with Salesforce administration is a plus. This role offers exposure to a variety of technology and functional consulting projects and the opportunity to build a long‑term consulting career with PwC. In this role the candidate might have daily contact with lower to middle level client staff for information and data collection and may participate in client meetings.

Key responsibilities

  • Serve as a bilingual bridge for project teams : understand requirements and translate emails, documents, presentations, requirements, and user guides (English ⇄ Japanese).
  • Provide offline interpretation / translation support for meetings, workshops, and status calls as needed.
  • Support project delivery and coordination : prepare meeting agendas and minutes, track actions, manage schedules, and follow up on deliverables; maintain project documentation, trackers, and status reports with high attention to detail.
  • Contribute to technology enablement : perform data entry, basic configuration, and reporting in Salesforce under supervision (if assigned); support testing and user acceptance activities as needed.
  • Assist with business analysis and PMO tasks : help gather and clarify requirements, draft user stories, and support simple process mapping; create client‑ready materials such as slides, summaries, and dashboards.
  • Collaborate across teams and time zones : work effectively with stakeholders in Japan and global teams; provide flexible support to other technology or functional consulting engagements as needs evolve.

Other responsibilities may include :

  • Conduct analysis and research.
  • Apply PwC Delivery Framework on engagements.
  • Develop strong interpersonal skills with team members and peers.
  • Provide support for business development and proposal efforts by assisting with the development of written technical content of proposals.
  • Support business solution investment projects that generate client revenue and support the development of marketing content of those solutions to clients, potential clients and internally within PwC.
  • May include assisting to support engagement management.
  • Work closely with and cultivate strong relationships with client staff and across teams to deliver business solutions.
  • Background / Required qualifications and skills

  • Bachelor’s degree in a technical or language major. Strong interest in business and technology consulting industry.
  • Bilingual proficiency :
  • Japanese : JLPT N2 or above (N1 preferred) or equivalent business proficiency.

  • English : Strong business‑level written and verbal communication.
  • Excellent writing, editing, and translation skills with attention to nuance and context.
  • Strong organization, attention to detail, and time management.
  • Proficiency with productivity tools (e.g., Microsoft Office / Google Workspace), especially PowerPoint and Excel.
  • Strong interpersonal, analytical, organizational and communication skills.
  • Strong ability in self‑motivation and high responsibility for daily work. Proven ability to work in a team environment and multi‑task to produce quality client deliverables.
  • Preferred (good to have)

  • Salesforce Administrator certification or coursework.
  • Exposure to Agile / Scrum and SDLC fundamentals.
  • Experience with collaboration tools (Jira, Confluence, Teams, Slack).
  • Prior experience in translation / localization, PMO, customer / IT support, or business operations.
  • Analytical skills (e.g., Excel advanced functions, basic SQL) or familiarity with BI tools (Power BI / Tableau).
  • 0–2 years relevant experience; fresh graduates are welcome.
  • How to apply

    Please submit your resume (in English) and include any relevant certification details, language proficiency (e.g., JLPT level), and a brief note highlighting your translation / interpretation experience and interest in Salesforce or consulting.

    Seniority level

  • Associate
  • Employment type

  • Full‑time
  • Job function

  • Consulting
  • Industries

  • Professional Services
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    Salesforce • Kuala Lumpur, Kuala Lumpur, Malaysia

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