Lead Analyst, Business Analyst (AI)

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Responsibilities

• Capture and document business goals, system objectives, use cases.
• Work with others to prepare requirement gathering templates / checklists.
• Conduct workshops with business stakeholders to gather user requirements.
• Analyze user requirements, structure into business capabilities and functions.
• Own and prepare project documentation, e.g. user requirement, user journey, functional specification, test plan and cases, user manual, etc.
• Produce professional documentation with high quality.
• Work with solution architect and developers to brainstorm high level solution, support Proof of Concept (PoC) activities.
• Work on document intelligence for Gen AI Chatbot, convert documents into Markdown format, create flow chart, improve accuracy of answers.
• Draft documentation writing standard (format, terminology, structure) for Gen AI consumption.
• Collect and inventorize documents, analyze and review format, perform chunking.
• Develop Q&A templates and produce Q&A pairs.
• Prioritize high-frequency Q&As and set accuracy targets per question type, tune and improve accuracy continuously.
• Identify assumptions, constraints, dependencies, issues, and risks.
• Support the communication between business and development teams.
• Perform system integration testing. Provide system training to business users.
• Work with developers to support user acceptance testing.
• Work with Project Manager to manage user requirement changes.
• Follow company SDLC processes as guided by Project Manager.
• Take ownership of assigned tasks. Be responsible for system implementation.
• Take initiative to research and learn new technical or business knowledge required for assigned project and aspire to master it for own achievement.
• Strive to become the domain subject matter expert / champion.
• Be pro-active to work the others to deliver. Offer assistance where needed.

Job Requirements

Seniority level

Employment type

Job function

Industries

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