Operations Executive (KL)

We are seeking a passionate Operations Executive who will be an important part of PRISM+ Malaysia operation team. Being a high growth electronics company, we are looking for a candidate who can adapt well in terms of complex ever-changing process structures and constantly work closely with logistics / warehouse partners to ensure timely fulfilment of all customers orders. You will also be a pivotal role in logistics and systems partners management.

Responsibilities of an Operations Executive but are not limited to

• Main task : Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada , TikTok & Shopify) , Retail stores and any new sales channels in the future.
• Monitoring and ensuring Orders processed by various 3PL providers.
• Identify operational requirements and opportunities for improvement , by observing current workflow and research country's benchmark / best practices.
• System and process ownership . Establishing and maintaining quality standards.
• Derive appropriate methods to analyze and propose change management.
• Document findings and prepare weekly reports to Head of Operations (usage of Excel VLookUp & Pivot).
• Update team on new processes and systems , monitoring process effectiveness.
• Oversee operational compliance with regulations.
• Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders

Requirements

Benefits