We are seeking a passionate Operations Executive who will be an important part of PRISM+ Malaysia operation team. Being a high growth electronics company, we are looking for a candidate who can adapt well in terms of complex ever-changing process structures and constantly work closely with logistics / warehouse partners to ensure timely fulfilment of all customers orders. You will also be a pivotal role in logistics and systems partners management.
Responsibilities of an Operations Executive but are not limited to
- Main task : Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada , TikTok & Shopify) , Retail stores and any new sales channels in the future.
- Monitoring and ensuring Orders processed by various 3PL providers.
- Identify operational requirements and opportunities for improvement , by observing current workflow and research country's benchmark / best practices.
- System and process ownership . Establishing and maintaining quality standards.
- Derive appropriate methods to analyze and propose change management.
- Document findings and prepare weekly reports to Head of Operations (usage of Excel VLookUp & Pivot).
- Update team on new processes and systems , monitoring process effectiveness.
- Oversee operational compliance with regulations.
- Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders
Requirements
Diploma or bachelor’s degree in logistics, business, data management, operations, or related field.Must be detailed oriented.Independent self-starter & able to keep track of multiple concurrent eventsAble to analyze large amount of data via excel ( (VLookUp & Pivot) or relevant software toolsAble to multitask , prioritize and manage time efficiently1 – 4 years’ experience in a role of similar capacityComfortable to commute daily to Bukit Jalil office for work.Advantageous if candidates have hands on experience on Sales platform (Shopee , Lazada , TikTok & Shopify) and familiar with eCommerce Order Fulfilment and 3PL courier management5.5 days work per week (Working hours : Weekdays : 8AM till 5 : 30PM , Saturdays : 8AM till 12 : 30noon)Benefits
Annual outpatient benefit (Includes dental and optical benefits)Annual increment & Performance bonuses14 Days Annual Leave1 Day Birthday LeaveFree flow snacks and drinks!