Manager - Project & Service Delivery

OVERVIEW

• The IT project manager is responsible for managing the end-to-end delivery of projects from initiation and planning to execution, monitoring, and closure, ensuring they are completed on time, within budget and to the required quality standards.
• Lead cross‑functional teams, coordinating resources, managing budget and ensure project goals align with business objectives. This role requires leading cross‑functional project team, strong leadership, strategic thinking, and the ability to manage stakeholder expectations in dynamic environments.
• Apply structured project management methodologies to mitigate risk, resolve issues and maintain strong communication channels with stakeholders at all levels. Success in this position depends on the ability to balance technical understanding with business needs, navigate dynamic environments and build collaborative relationships across departments.
• Responsible for planning, executing, and closing projects while ensuring they meet agreed scope, time, budget, and quality standards. PMs act as the bridge between stakeholders and the project team, ensuring alignment of objectives, managing risks, and driving successful delivery.

Strategic Delivery

Project Initiation & Setup

Planning & Execution

Monitoring & Control

Stakeholder & Team Management

Financial & Contract Management

Risk & Issue Management

Governance & Continuous Improvement

REQUIREMENTS

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