PROTÉGÉ Graduate Trainee,Helpdesk & Admin (Cyberjaya, Selangor)

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UEM Edgenta Berhad Graduate Trainee Program (GeT)

UEM Edgenta Berhad is dedicated to nurturing our young talents through our Graduate Trainee Program (GeT). This program is designed to empower graduates with essential skills and hands-on experience to excel in the working landscape. Our comprehensive 9-12 month initiative combines career development training with practical on-the-job training, providing essential skills and genuine workplace exposure to establish a robust groundwork for a progressive career ahead.

Job Description

Program : Graduate Trainee Program (GeT) under the Protege Program

Responsibilities :

• Receive call from client and escalate to technical personnel to attend to the problem.
• Generate and file records on all requests, work orders, and complaints in a timely and accurate manner.
• Produce daily ageing report to support operation performance monitoring.
• Compile deduction mapping report for validation meeting.
• Coordinate Internal communication between services to support operation.
• Manage in and out of key administration for security purpose.
• Execute call back system to improve service quality.

Requirements :

Seniority level : Internship

Employment type : Full-time

Job function : Research, Analyst, and Information Technology

Industries : Civil Engineering

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