Job Description Developing social media content plans that are consistent with the company’s brand identity. Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns. Managing a high volume of daily social media posts. Using analytical tools such as Google Analytics and Facebook Insights to monitor and evaluate the company’s social media presence and performance. Preparing monthly reports on social media marketing efforts. Suggesting recommendations to adjust the social media marketing strategy for optimal results. Staying up to date on best practices and emerging trends in social media. Collaborate with other departments (brand, customer support etc) to manage reputation, identify key audience and coordinate actions. Job Requirements
At least a Diploma, Bachelor’s Degree in Marketing / Business or equivalent. Requires at least 1 year of working experience in related field. Excellent communication and presentation skills in English are a must; proficiency in Mandarin, Thai, Vietnamese or other languages is advantageous. Strong communication and interpersonal skills. Proficient in Microsoft Excel skills. Positive attitude, detail oriented with good multitasking and organisational ability. Excellent writing, editing (photo / video / text), presentation and communication skills.
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Social Media Specialist • Kuala Lumpur, Malaysia