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(A) System Engineer (Voice Data Support)

(A) System Engineer (Voice Data Support)

Idealseed Resources Sdn BhdSelangorMalaysia, Selangor, Malaysia
4 days ago
Job description

Overview

Job Title : System Engineer Voice Data Support

Responsibilities

  • Deployment, installation, testing and commissioning of systems and parts in customerspremises.
  • To carry our preventive and corrective maintenance.
  • Diagnosing, troubleshooting system & network and solving related hardware or software faults.
  • Analyse, follow-up and resolve any support enquiries from customers and vendors.
  • Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
  • Continuously maintain, improve and share on technical knowledge and explore in newtechnologies together with the team.
  • To provide telephone and remote support.
  • To conduct user and technical training, where applicable.
  • Able to prioritize and manage few open cases at a time.
  • Establish a good working relationship with customers.
  • Able to work outside of normal working hours or weekends occasionally to support operationsrunning 24x7.

Requirements

  • Mandatory to have own car transport.
  • Job scope requires extensive travelling within Malaysia.
  • Diploma or University degree in Computer Science, IT or equivalent.
  • Strong working and technical knowledge in the telecommunication and computer infrastructure.
  • Candidate must be independent, have proactive working attitude, passionate in technical skillsand results-oriented, and a strong desire to succeed.
  • Strong communication skills both written and oral in English or Bahasa Malaysia.
  • Great interpersonal, self-motivated and customer-focused with outgoing personality andanalytical mind.
  • Strong analytical and problem-solving skill.
  • Fresh graduates are encouraged to apply.
  • Applicants should be Malaysian citizens.
  • Job Type : Permanent or Contract Position
  • Job Location : HQ Kuala Lumpur, Alor Setar ,KK and Sabah
  • Salary Range : RM2,500.00 to RM4,000.00

    • Q&A

  • Open for fresh graduate? Suggest to have experience in technical but fresh graduate also can.
  • Open race? Male only with own transport

    • #J-18808-Ljbffr

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    Data Engineer • SelangorMalaysia, Selangor, Malaysia