IT Governance and Economics Manager
Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
Key Responsibility Areas :
1) IT Focused Initiatives Roll-out & Workplace Management
- Implementation of new Global initiatives for the workplace through a Project Management methodology
- Management of WPSM, our internal service desk – SLA
- Assess the required change management. Plan and roll-out the relevant change management plan
2) Governance
Ensure the appropriate IT governance in order to implement new Technology solutions including the preparation of the Architect Review Board (Permit to Build and Permit to operate)Prepare the supporting Quarterly ITSB, present and minute the ITSBEnsure Pro-active & Strong Reactive Access Management of users3) IT Budget and Expense management
Drive the planning of the IT budget and forecast as part of the Yearly Strategic and planning cycle (anything related to IT)Ensure timely follow-up of the IT spend and prepare regular reviews4) Vendor Management
Ensure monitoring of the provider’s performance with respect to fulfilment of SLAsMonitor service supply with respect to service level agreementsResponsible for overseeing the relationship to the Service Provider and the contractual framework complexity.5) Risk & Compliance Management
Management of Operational, Compliance and Legal risks, especially those related to regulatory discipline (MAS TRM, PDPC) and enforcement in addition to risks which may result in increasing Group reputational risk exposure, must be systematically monitored, adequately risk assessed and addressed, findings fully remediated, and properly reported to the BD and to the respective Group centreManage both local toxicity and forward-looking toxicity assetsPlan and execute the remediation action planSingle point of contact for internal and external audit. Ensure that all audit points are closed in the appropriate timeframe6) IT Service Continuity Management
Maintain clear understanding of business continuity requirements (RTO / RPO, etc)Facilitate routine gap analysis between service requirements and service deliveryEnsure alignment on requirements, capabilities, SLAs and priorities across business stakeholdersEstablish and maintain IT recovery documentsCapabilities and Qualifications :
Technical Skills
Bachelor's DegreeMinimum 5 years of strong experience in project management for small to medium sized projects with competing priority and disparate resourcingBudget and expense management experienceGood knowledge of General insurance, products and processes.Change Management ExperienceGood knowledge of Infrastructure concepts required to deal with infrastructure services providersWorking knowledge with tools such as Jira and ConfluenceGeneral Skills
Solid negotiation skills and ability to influence stakeholdersExcellent interpersonal skills and ability to lead through others including advocacy and assertiveness with a global mindsetStrong focus on collaboration, team building and customer services and collaborative leadership excellence with strong senior stakeholder management capabilitiesAbility to clearly communicate at all levels of the organization, including executive management.Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
