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Senior Manager, Commercial Ecosystem Projects

Senior Manager, Commercial Ecosystem Projects

PeopleLAKE GroupKuala Lumpur, Kuala Lumpur, Malaysia
2 hours ago
Job description

Senior Manager, Commercial Ecosystem Projects

A leading fintech innovator in Malaysia, providing Malaysians with a widely used integrated super app for e‑wallet payments as well as investment & financial tools.

Key Responsibilities

  • Ecosystem Strategy & Execution : Spearhead the development and implementation of cross‑functional commercial initiatives across verticals such as mobility, telco, gaming, and eCommerce.
  • Project Leadership : Manage the full lifecycle of strategic, high‑impact projects from planning to successful execution.
  • Commercial Alignment : Design initiatives with a strong focus on merchant and user needs, ensuring tangible outcomes in revenue growth, operational efficiency, and user engagement.
  • Stakeholder Collaboration : Work closely with key internal stakeholders across Commercial, Product, Operations, Risk, and others to align goals, gain buy‑in, and drive seamless execution.
  • Process & Operational Enhancement : Identify gaps and lead improvements in key commercial processes—such as refund handling, PSR, and reconciliation—to optimise performance and user experience.
  • Performance Monitoring & Insights : Measure project success through data‑driven insights, generate reporting, and communicate outcomes to senior and executive leadership.
  • Innovation & Future Planning : Stay ahead of industry trends in payments and platforms; translate market developments into strategic ecosystem initiatives that future‑proof the business.

Job Requirements

  • Over 8 years in strategy, business development, or commercial operations, preferably with exposure to platform‑based or multi‑industry environments.
  • Domain Expertise : Solid background in payments, fintech, eCommerce, or telco, with hands‑on involvement in cross‑functional or ecosystem‑driven initiatives.
  • Project Management Strength : Proven ability to lead complex projects involving multiple stakeholders, with strong focus on structured execution.
  • Strategic Thinking : Adept at connecting insights across business units to shape initiatives that deliver sustainable ecosystem growth.
  • Commercial & Operational Insight : Deep understanding of merchant ecosystems, payment processes, and operational challenges.
  • Analytical Capability : Strong ability to interpret data, build compelling business cases, and define actionable strategies with measurable outcomes.
  • Communication Skills : Confident in engaging with senior leadership and uniting cross‑functional teams toward common goals.

    • Kindly contact Charmaine via WhatsApp at 017‑ or via email at if you are keen to explore this opportunity. Kindly be informed that only shortlisted candidates will be notified.

    About our company

    PeopleLAKE is a full‑service HR solution company providing Recruitment, HR Outsourcing, and Corporate Training. eLawyer Recruitment is part of PeopleLAKE Group. Visit us on peoplelake.asia and follow us on LinkedIn to get updates on latest job opportunities or for legal jobs visit on elawyer.com.my and follow us on LinkedIn .

    Seniority level

  • Mid‑Senior level

    • Employment type

  • Full‑time

    • Job function

  • Project Management, Strategy / Planning, and Business Development

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    Project Manager • Kuala Lumpur, Kuala Lumpur, Malaysia