Shift Leader / Asst. Manager Store

Job Responsibilities

• Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts
• Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
• Deliver exceptional customer service and lead by example to create a welcoming store environment
• Adhere to company procedures for store opening / closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
• Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
• Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
• Monitor sales performance and assist the store manager in achieving targets
• Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager

Role Requirements