Digital Technology Program Manager

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.

The Group (including associates and joint ventures) operates under several well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. DFI digital is a new entity by DFI retail group to provide more advanced online shopping experience.

Headquarters in Hong Kong, DFI Digital was set up to innovate and optimize our customer's experience through digital transformation. Our customers start with our very own employees, as we believe that talents are core to an organization’s success.

We are seeking a highly skilled and motivated Digital Technology Program Manager to spearhead the development of group-wide digital standards. This role will focus on enhancing user experiences through effective journey mapping, feature prioritization, and omnichannel integration.

Responsibilities include :

• Development of Digital Standards : Lead the development of Group-wide digital standards, including user journey mappings, feature prioritization guidelines, and omnichannel integration protocols.
• Build COE Components : Build COE components like best-practice libraries, cross-banner workshops, and maturity assessment tools.
• Digital System Implementation Standards : Develop and maintain best practices for technical implementation across various platforms including Magento and other e-commerce solutions.
• Knowledge Management : Create and maintain technical documentation, facilitate knowledge sharing, and provide expertise to cross-functional teams.

Requirements :

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially.

#J-18808-Ljbffr