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Customer Service Executive (E Hailing) (Mandarin Speaker)

Agensi Pekerjaan JobScoper Sdn BhdIskandar Puteri, Johor, Malaysia

20 days ago

Job description

Requirements

Proficient in typing skills and computer literacy .
Willing to work in a 24 / 7 Rotational Shift .
Fresh Graduates with SPM are encouraged to apply.
Language Proficiency : Fluent in BM and English and Mandarin.

Responsibilities

Handle inbound calls , live chat, and emails related to customer inquiries, complaints, feedback, and product issues.

Surpass customer expectations by delivering excellent service and providing accurate information.

Collaborate with the team to meet required KPIs and adhere to SLA targets.

Benefits

Training provided

Shuttle service available for convenience. (For Johor Outlet only)

Annual & Medical leave offered.

15 mins walking distance from LRT (Ara Damansara outlet only)

Additional Benefits

Training Provided

Allowance Provided

EPF / SOCSO / PCB

Skills

Customer Service Excellent Communication Skills Problem-Solving Skills Multitasking

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Customer Service Executive • Iskandar Puteri, Johor, Malaysia