Operations Executive - Insurance (Issuance)

Operations Executive – Insurance (Issuance)

PolicyStreet Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About Us

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

What You’ll Do

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

Requirements

Benefits

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join Our Team

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership. In PolicyStreet we aim to do better, serve people better, and push boundaries of innovation to develop purposeful, simple insurance solutions that narrow the protection gap and improve financial inclusivity in the region. If you are driven to make change, keen to be at the forefront of insurance innovation, and want to grow with a talented and motivated team, we’d love to hear from you. Find out more about us via our website at .

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