TS Implementation Engineer (L1)-2

NTT MSC Sdn BhdSelangorMalaysia, Selangor, Malaysia

6 hours ago

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The associate Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break / fix events that are deemed less complex in nature. This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break / fix events that are deemed less complex in nature.

Key responsibilities

Learns the ability to start 'owning' portions of an installation, break / fix incidents, and problem management during project lifecycle.
Functions jointly with the Implementation Engineering team to meet client requirements.
Action less complex configurations and installations.
Attend to less complex break / fix events during project lifecycle.
Provides support and work alongside with Senior Associate / L2 and other senior support engineers.
Performs any other related task as required.

To thrive in this role, you need to have

Basic understanding and appreciation of technical design principles.

Ability to develop an understanding of fundamental project and administration processes.

Displays a strong learning orientation.

Good verbal communication skills.

Demonstrate a client service orientation.

Hands‑on proactive in approach.

The ability to work overtime when required.

Some exposure to deployments for less complex tasks.

Understanding of two or more technologies, namely Data Center, Networking, Security, Collaboration, Customer experience, End User Compute etc.

Academic qualifications and certifications

Bachelor's degree or equivalent in Information Technology or Computing or related field.

Relevant vendor certification(s) as required.

Required experience

Entry level experience gained in a similar role, preferably within a global IT services organization.

Workplace type

Hybrid Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

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Engineer • SelangorMalaysia, Selangor, Malaysia