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Education & Learning Support Specialist (Chinese Speaker)

Bonidot Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

20 hours ago

Job description

Responsibilities

Manage customer support tools and CRM software; Assist parents and students in understanding and utilizing the platform effectively.
Communicate with parents to share updates and recommendations.
Provide personalized English learning support; Manage a portfolio of students and ensure service quality; Monitor student progress and give actionable feedback.
Use social media to create a learning community, regularly share study-related information in the group, design and organize group learning activities, and enhance students' learning outcomes.

Qualifications

Diploma or above. Majors in Education, English, or related fields are preferred, but candidates from other backgrounds with strong English skills are also welcome.

Proficient in English and Chinese (Chinese is compulsory).

Minimum of 1-year of experience in teaching, tutoring, or student service experience.

Strong communication and interpersonal skills; Excellent problem-solving and conflict-resolution skills. Proactive, with a strong sense of responsibility.

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Which of the following statements best describes your right to work in Malaysia?

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Education Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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