Key Account Manager

Job Summary

This role is based in Central but covering multiple region on medical sales related matter for Oncology / Dermatology / Hematology products.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses / territories.
• Track self / team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call / visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features / customer benefits.
• Prepare quotation / tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints / issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new / upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products / systems.
• Support internal stakeholders in relationship development with key customers.

Functional Skills And Knowledge

Education

Degree or professional qualification in a Science- or Medical-related discipline with minimum 5-6 years experience in similar role.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Pharmaceutical Manufacturing, Retail Pharmacies, and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at DKSH by 2x

Get notified about new Key Account Manager jobs in Petaling Jaya, Selangor, Malaysia .

Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Senior Account Executive, Account Receivable

Account Relationship Manager (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Expression of Interest - SEA Account Management (Sales)-R-

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr