System Analyst, Cards

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB‑wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enable business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

• Analyze business requirements and translate them into detailed functional specification.
• Lead discussions with business and IT stakeholders to define solutions, ensuring alignment with architectural standards and business goals.
• Collaborate with Functional Business Analysts (FBAs), Solution Architects, and end users to design and enhance application functionality.
• Conduct fit‑gap analysis to assess alignment with functional and non‑functional requirements.
• Perform impact analysis to identify affected systems and coordinate with relevant application teams for assessments.
• Facilitate walkthrough sessions of solution designs with stakeholders, including FBAs, testing teams (TCoE), and business users.
• Review and validate technical design specifications and perform critical code reviews to ensure quality and compliance with design standards.
• Support the design of high‑level test strategies and ensure test coverage for critical business functions.
• Collaborate with relevant teams during system integration, user acceptance, regression, and performance testing phases.
• Provide guidance to testers and users on system configurations, including card parameter setup and end‑to‑end reconciliation processes.
• Manage defect triaging and resolution in collaboration with development and testing teams.
• Deliver post‑implementation support and troubleshoot functional issues as needed.
• Identify, document, and elevate project or process risks to ensure timely mitigation.

Job Requirements

Additional Requirements

Be a Part of the UOB Family – UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

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