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Sales Assistant

Nala GroupsPulau Pinang, Pulau Pinang, Malaysia

13 hours ago

Job description

Nala Groups is hiring a Full time Sales Assistant role in Penang, Penang. Apply now to be part of our team.

Job summary :

Looking for candidates available to work :
Monday : Morning, Afternoon, Evening
Tuesday : Morning, Afternoon, Evening
Wednesday : Morning, Afternoon, Evening
Thursday : Morning, Afternoon, Evening
Friday : Morning, Afternoon, Evening
Saturday : Morning, Afternoon
Expected salary : RM3,000 - RM3,500 per month

Job No. : MY00670 Position : Sales Assistant (STK) Salary Package : Basic RM3,000 - RM3,500 + Comm Working Location : Johor Jaya, JB (will be required to work on site, if needed) Company Background : Event Company Working Days & Hours : Monday to Friday : 9 : 00am – 6 : 00pm Saturday : 9 : 00am – 1 : 00pm (Note : Occasional support may be required outside of these hours based on event schedules and client needs) Job Descriptions :

Respond to customer inquiries through WhatsApp, ensuring clarity, accuracy,

and professionalism.

Provide product and service information based on internal training and

self-guided learning.

Troubleshoot and support customer needs, including during after-office hours,

especially during event setups.

Follow up with clients to ensure their concerns are resolved satisfactorily.

Work closely with the internal team to support event execution and customer

satisfaction. Requirements

No experience needed, will provide initial training, but self-motivation and

a willingness to learn independently are essential.

Must be responsive and dependable, including during off-hours when client

issues arise.

Strong written communication skills via chat platforms (WhatsApp).

Calm and solution-oriented under pressure, especially when events are live.

Able to work collaboratively in a team-focused and harmonious environment.

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Sales Assistant • Pulau Pinang, Pulau Pinang, Malaysia