(WFH) Customer Service ExecutiveAlpha Iota BPO • Batu Kawan, Penang, Malaysia

(WFH) Customer Service Executive

Alpha Iota BPO • Batu Kawan, Penang, Malaysia

20 days ago

Job description

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Alpha Iota BPO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

Join Our Alpha Iota Family, Where Everyone Wins!

Exciting Work-from-Home Opportunities
Learning & Development Programs to Upskill Yourself
Lucrative Salary Package
Health and Wellness Perks & Benefits
Motivating and Supportive Teams
And lots more!

Responsibilities

Retain the existing customers by building a good rapport and providing customer satisfaction.

Deliver excellent customer service to customers via live chats.

Provide accurate information on products and services to customers.

Consistently meet individual and team KPIs and goals.

Maintain a high degree of integrity and confidentiality, keeping customers' information.

Qualifications

At least 1 year of working experience in any customer service industry, preferably in Live Chat.

Able to converse and write well in English, Bahasa Malaysia, and Mandarin.

Fast typing skills.

Has critical thinking skills with a focus on issue resolution and customer satisfaction.

Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.

Computer literate and proficient in using Windows OS, MS Office, and Google Applications.

9 working hours with 5 days of rotating shifts, including weekends and public holidays.

You must have your own laptop and good internet connection.

Working Hours

Morning Shift : 8 AM - 5 PM

Evening Shift : 4 PM - 1 AM

Midnight Shift : 11 PM - 8 AM

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Outsourcing and Offshoring Consulting

#J-18808-Ljbffr

Create a job alert for this search

Customer Service Executive • Batu Kawan, Penang, Malaysia

Related jobs

(WFH) Customer Service Executive

Alpha Iota BPO • Bayan Lepas, Penang, Malaysia

Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This range is provided by Alpha Iota BPO.Your actual pay will be based on your skills and experience — talk with your recrui...Show more

Last updated: 20 days ago • Promoted

QA Specialist (Customer Service)

SummitNext Technologies Sdn Bhd • Sungai Petani, Kedah, Malaysia

We, SummitNext Technologies Sdn.BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individu...Show more

Last updated: 30+ days ago • Promoted

Client Success Executive (APAC Hours)

Mintel • Sungai Petani, Kedah, Malaysia

Mintel, a leading market‑intelligence agency, is seeking a.Client Success Executive (APAC Hours).The position is based in Kuala Lumpur and focuses on delivering proactive and reactive client suppor...Show more

Last updated: 5 days ago • Promoted

Customer Exeprience Executive (Customer Service) - Remote / WFH

Ksisters • Sungai Petani, Kedah, Malaysia

Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to ha...Show more

Last updated: 30+ days ago • Promoted

Customer Service Executive

Avnet • George Town, Penang, Malaysia

Join or sign in to find your next job.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Responds to customer inquiries, expedites critical orders, commu...Show more

Last updated: 30+ days ago • Promoted

Mandarin Speaker - Customer Support (Remote After 3 Months)

Concentrix • Kulim, Kedah, Malaysia

A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Show more

Last updated: 3 days ago • Promoted

Business Development Executive (Remote Penang)

Cartrack • Penang, Penang, Malaysia

Cartrack is a global leader in mobility solutions, offering fleet management, vehicle tracking, and telematics services across 24 countries. We empower businesses to optimize their operations, impro...Show more

Last updated: 30+ days ago • Promoted

Remote Customer Service Exec - Multilingual Live Chat Pro

Alpha Iota BPO • Bayan Lepas, Penang, Malaysia

A customer service provider in Kuala Lumpur is seeking individuals for full-time positions that focus on customer retention and satisfaction through live chat support. Ideal candidates will possess ...Show more

Last updated: 5 days ago • Promoted

Enterprise Sales Executive (Remote role)

Randstad Malaysia • Bayan Lepas, Penang, Malaysia

Enterprise Sales Executive (Remote role).Be among the first 25 applicants.Enterprise Sales Executive (Remote role).Get AI-powered advice on this job and more exclusive features.This range is provid...Show more

Last updated: 4 days ago • Promoted

Remote Digital Marketing Executive : E‑Commerce & Ads Expert

VDart Malaysia • Sungai Petani, Kedah, Malaysia

A leading digital marketing company in Malaysia is seeking a qualified candidate for a role focused on e-commerce and digital marketing. The ideal candidate will have a Diploma or Degree in a releva...Show more

Last updated: 5 days ago • Promoted

Customer Service Executive I Mandarin Speaker I Bayan lepas, Penang

SummitNext Technologies Sdn Bhd • Bayan Lepas, Penang, Malaysia

Quick Apply

The Customer Service Executive will be responsible for managing customer enquiries across email, live chat, and phone channels while ensuring timely and accurate first-time resolution.This role sup...Show more

Last updated: 2 days ago

Customer Success Executive

Airswift • George Town, Penang, Malaysia

This role is fully remote within Malaysia and requires fluency in Chinese.The ideal candidate will have experience in e-commerce support, be comfortable working US hours (including weekends), and b...Show more

Last updated: 2 days ago • Promoted

Executive - Contract Logistics / SCM, Customer Service

DB Schenker • Seberang Perai, Penang, Malaysia

At DB Schenker, you are part of a global logistics network that connects the world.A network that allows you to shape your career by encouraging you to contribute and truly make a difference.With m...Show more

Last updated: 7 days ago • Promoted

Customer Service Specialist

SummitNext Technologies Sdn Bhd • Sungai Petani, Kedah, Malaysia

Last updated: 30+ days ago • Promoted

Human Resources Executive

DK UKTIMATE (M) SDN BHD • Sungai Petani, Kedah, Malaysia

Qualifications & Skills Required.Diploma (or equivalent) in Human Resources, Business Administration, or a related discipline. Proven experience (ideally 1 – 2 years) in an HR operational ...Show more

Last updated: 25 days ago • Promoted

Partner Service Mandarin Speaker (WFH Opportunity)

Concentrix • Kulim, Kedah, Malaysia

Concentrix Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.Direct message the job poster from Concentrix. Working days : 5 working days and 2 off days in a week.Intake Da...Show more

Last updated: 3 days ago • Promoted

Inside Sales Executive

Future Electronics • Bayan Lepas, Penang, Malaysia

Recruiter @ Future Electronics, a WT Microelectronics Company.The Inside Sales Executive serves as the primary internal sales contact for assigned accounts. This role is responsible for managing cus...Show more

Last updated: 3 days ago • Promoted

Customer Concierge Executive - Malaysia

GetHarley • Central George Town, Penang, Malaysia

Be among the first 25 applicants.GetHarley empowers people to look, feel and be their best selves — at every age.We are the first platform to combine technology with the human instinct and experien...Show more

Last updated: 9 days ago • Promoted