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Telemarketer - Mandarin (WFH)

Telemarketer - Mandarin (WFH)

Talreso Consultancy & Advisory Sdn. Bhd.Pacific Remote Islands Marine National Monument, Howland Island, Malaysia
23 hours ago
Job description

Key Responsibilities :

  • Conduct outbound calls to business leads provided by the client
  • Use the client's CRM system, excel, and VoIP tools (ex. Aircall) for lead management and calling
  • Accurately log call outcomes and update lead information in the CRM
  • Communicate directly with the client for product knowledge updates and work instructions
  • Maintain high standards of professionalism and customer service during all interactions
  • Adhere to compliance requirements for data handling and outreach (ex.GDPR, as applicable)

Tools & Systems :

  • CRM – client provided
  • VoIP tools (ex.Aircall or similar) – client provided
  • Excel or other spreadsheet tools for lead management as required

    • Reporting & Management :

  • Day-to-day work and product updates will be managed directly by the client
  • Attendance and time tracking will be monitored by Outsourced via installed software (ex.Blue TraIT)

    • Requirements :

  • Previous experience in outbound telemarketing or sales is preferred
  • Familiarity with CRM and VoIP systems
  • Strong communication and interpersonal skills
  • Ability to work independently and follow client instructions
  • Professional fluency in English and Mandarin

    • Working Hours :

    9am - 6pm MYT, Monday to Friday

    Job Type : Permanent

    Pay : RM2, RM3,500.00 per month

    Benefits :

  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Work from home

    • Work Location : Remote

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    Telemarketer • Pacific Remote Islands Marine National Monument, Howland Island, Malaysia