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Analyst, Business Development

Analyst, Business Development

Mastercard, Inc.Kuala Lumpur, Malaysia
4 days ago
Job description

Responsibilities

  • Client Relationship Management : Support the development and maintenance of trusted relationships with clients, understanding their goals and aligning Mastercard's solutions to meet their needs.
  • Account Management : Assist in managing day-to-day account activities, ensuring timely responses, smooth operations, and high client satisfaction.
  • Revenue Growth : Identify opportunities to grow account revenue through cross-selling, upselling, and strategic initiatives.
  • Sales Strategy Support : Collaborate with internal teams to implement sales strategies that drive client success and Mastercard's business objectives.
  • Negotiation & Presentation : Prepare and deliver clear,pelling presentations and proposals; support contract discussions with a win-win mindset.
  • Market Intelligence : Stay informed on industry trends,petitor movements, and market dynamics to support strategic planning.
  • Cross-Functional Collaboration : Work closely with colleagues across product, marketing, finance, and operations to deliver integrated solutions.
  • Financial Literacy : Use financial data and performance metrics to support decision-making and reporting.

Qualifications :

  • Bachelor's degree in Business, Finance, Marketing, or a related field.
  • 2-3 years of relevant experience in account management, sales, or client services.
  • Strong interpersonal andmunication skills, with the ability to engage diverse stakeholders.
  • Analytical mindset with a good understanding of financial concepts.
  • Proficiency in CRM tools and Microsoft Office (especially Excel and PowerPoint).
  • Experience in the payments, fintech, or financial services industry is an advantage.
  • A collaborative, inclusive, and growth-oriented mindset.

    • Corporate Security Responsibility

    All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and

    • Job ID R-251617

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    Analyst • Kuala Lumpur, Malaysia